Refund policy

General Returns & Exchanges

Returns or exchanges are accepted within 14 days of delivery for items that are unused, unwashed, and in original condition with all tags and packaging intact.

Customized or special-order items cannot be returned or exchanged unless defective.

Sale or clearance items are final sale and not eligible for return or exchange.

Non-Quality Issue Returns

For returns not related to product defects, the customer is responsible for all return shipping costs.

Ensure items are securely packaged to avoid damage during return shipping.

Defective or Damaged Items

If your item arrives defective, damaged, or incorrect, contact us within 7 days of delivery with photos of the item and packaging.

Cordelius Inc will cover the return shipping cost and provide a replacement or full refund for approved claims.

Exchange Process

Contact us at berin@garetytads.store or call +1 251-862-3094 with your order number and reason for return or exchange.

Once approved, you will receive return instructions.

Ship the item back in secure packaging.

Refunds

Once the returned item is received and inspected, refunds will be processed to the original payment method within 5–10 business days.

Shipping costs are non-refundable for standard returns.

Company Information
Cordelius Inc
2904 Bunker Hill Dr, Billings, MT 59105, US
Email: berin@garetytads.store
Phone: +1 251-862-3094